
Ring-a-ling! Phone faux pas and proper phone etiquette!
Have you had the experience of calling someone and they answer with a rather curt, “What’s up?” greeting? I recently did and it inspired me to write about answering the phone properly. Whether a mobile phone or landline, what happened to the common courtesy of answering a phone properly? No matter how bad your day is, the “What’s up?” terse greeting is quite “off-putting” to the person who is calling. I assume that this unfriendly greeting is meant to insinuate that one is too busy to talk at the moment, or not in a good place emotionally (if you know what I mean!). Either way, it is synonymous with rude behavior. An alternative greeting? A simple, “Hello, so and so… may I call you back? It’s not a good time for me to talk right now.” Or, “I wish I could talk, but can’t right now.” Both are thoughtful ways to




